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This is a list of the current known issues with CLOSER Discovery. If you experience an issue not on this list, please let us know via closer@ucl.ac.uk.

Useful information when reporting is:

  • When the issue occurred (date and approximate time)
  • Operating system being used (e.g. Windows 7, 8, 10, etc.)
  • Browser being used (e.g. Internet Explorer 11, Chrome, Firefox, Edge) - please try to find the version of Internet Explorer by going to About Internet Explorer. Different versions have very different behaviours.


IssueDate of last update
Unable to download PDF when only questions added to list.
 
Unable to view Understanding Society Wave 1 data variables in Explore view.
 
Instructions and else branches in conditions are currently not shown in questionnaire flowchart view.
 
Question grids not displaying correctly in questionnaire flowchart and summary views.

 

Explore view not displaying questions.

 

Symbols are appearing as the ASCII code number.

 

HCS PDFs not loading.

 

The home search bar doesn't show results for all items. Please use the search in the side bar. 
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