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This guidance is to support students completing assessments via AssessmentUCL, UCL’s digital assessment platform.

Link to AssessmentUCL: https://europe.wiseflow.net/login/license/568



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Overview: Assessments in AssessmentUCL

AssessmentUCL is UCL's branding of the software platform WISEflow.

On WISEflow,

  • Students are called participants.
  • Assessments are called flows

Assessment types in AssessmentUCL

There are three main assessment types (‘flows’) that you might be asked to complete in the AssessmentUCL platform, as outlined in the table below:


PDF Upload

(FLOWassign)

Online Exam

(FLOWmulti)

Multimedia Upload

(FLOWhandin)

Relevant for:

(UCL Assessment types)

  • Controlled Condition Exams

  • Take-Home Paper

  • Dissertation/Research Projects

  • Coursework and other assessments (i.e. essays)

  • Quizzes and In-class exams

  • Controlled Condition Exams

  • Take-Home Paper

  • Coursework and other assessments (i.e. portfolios, logbooks etc)

  • Dissertation/Research Projects

Description:

Standard file-based assessment type for typed or handwritten assessments. PDF upload only.

Exam completed within browser on AssessmentUCL platform

(MCQ / short answer exam, typed essay or image upload of handwritten response).

Multimedia assessments – accepts a combination of video, audio,

computer programming file uploads etc.

File Size:

·       Up to 200MB (1 x PDF)

·       Appendix material (if enabled):
        up to 5 GB (including main PDF)

N/A

·       Up to 5 GB (total for all files)

NOTE: Written and video guidance on how to complete these assessments types is available in the WHAT TO DO: COMPLETING your assessment section

Understanding your assessment (UCL regulations)

Before completing your assessments, it is important that you aware of everything you need to know about your assessment, including the allowances that are - and are not - applicable to you, as per UCL's regulations. Please read the following table to understand these regulations:

UCL Assessment TypeDescriptionAssessment Duration Expected Working HoursUpload WindowAbility to re-submit 
(up until deadline)
Late SubmissionsSelf-Certified Extenuating Circumstances mitigation

Controlled-Condition Exams

(either as a PDF Upload or Online Exam)

Online exams which replicate the controlled conditions in a face-to-face exam hall. 

All students start exams at the same time.

Up to 4 hrsUp to 4 hrs (i.e. the Assessment Duration20 minutes (already included in Assessment Duration) 

Yes (if via PDF upload)

No (if Online Exam via FLOWmulti)

  • up to 5 mins late = 5pp deduction
  • 5:01-10 minutes late = 10pp deduction
  • 10:01-40 mins late capped at pass
  • more than 40 minutes late work not accepted = Mark of 0 
Deferral without Tuition to next available occasion (i.e. Late Summer Assessment Period)

Take-Home Papers

(a PDF Upload)




Open-book assignments with
durations of 24 hours to 7 days.


24 hrs

8 hrs

N/A (built in)Yes
  • <1 hour late = 10pp deduction
  • 1-2 hours late = capped at pass
  • >2 hours late = Mark of 1.00% 


2 hrs

48 hrs

16 hrs (for 48 hr paper)

N/A (built in)Yes
  • 2 hour late = 10pp deduction
  • 2-4 hours late = capped at pass
  • >4 hours late = Mark of 1.00% 
4 hrs

72 hrs

24 hrs (for 72 hr paper)

N/A (built in)Yes
  • 3 hour late = 10pp deduction
  • 3-6 hours late = capped at pass
  • >6 hours late = Mark of 1.00% 
6 hrs

7 days

56 hrs (for 7 day paper)

N/A (built in)Yes
  • <7 hours late = 10pp deduction
  • 7-14 hours late = capped at pass
  • >14 hours late = Mark of 1.00%

14 hrs 

Quizzes & In-class tests

(Online Exam)

Short tests and quizzes, often delivered via an online platform.Up to 1 hrN/AN/AYesNot allowed

Deferral without Tuition

(timing determined by department)

Practical Exams

(a PDF Upload or Multimedia Upload)

Practical assessments with a short, fixed duration such as presentations, group presentations, vivas, clinical exams, OSCEs, lab tests etc.Typically up to 1 dayN/AN/AYes

Not accepted for the Practical Exam.

If students are required to submit supporting documents:

<2 working days late = 10pp deduction 2-5 working days late = capped at pass >5 working days late = Mark of 1.00%/ Grade E 

Deferral without Tuition

(timing determined by department)

Dissertations / Research Projects

(a PDF Upload or Multimedia Upload)

Extended, in-depth coursework assignments involving research and independent study.Typically up to 3 months or moreN/ANot allowedYes<2 working days late = 10pp deduction 2-5 working days late = capped at pass >5 working days late = Mark of 1.00%/ Grade EExtension of up to 2 weeks

Coursework and other assignments

(a PDF Upload or Multimedia Upload)

Assignments where students are typically given a few weeks to complete the assessment.
Includes essays, reports, portfolios, artefacts, exhibitions.
More than 7 daysN/ANot allowedYes<2 working days late = 10pp deduction 2-5 working days late = capped at pass >5 working days late = Mark of 1.00%/ Grade E Extension of up to 1 week

NOTE: If you have applied for a Summary of Reasonable Adjustments (SORA), you are eligible for extra time / rest breaks. Please consult your department to understand the allowances provided to you under the SORA.


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What to do: Before your assessment

Log into AssessmentUCL

You can access AssessmentUCL at https://europe.wiseflow.net/login/license/568 or follow the link provided in automatic email notifications from WISEflow (the platform behind AssessmentUCL).

edugain login

From the AssessmentUCL login page:

  1. Click eduGAIN.
  2. Enter your standard UCL log in details. If you can't remember your UCL username or password, please refer to the MyAccount service.


Please note: if your UCL password was reset on the MyAccount it can take up to 2 hours for UCL password to update on AssessmentUCL. All students must ensure that your UCL login details and password are up-to-date and not about to expire. Password expiry will not be considered valid grounds for  Extenuating Circumstances or Technical Failure.


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Recommended browser, applications and device set up

Browsers:
When using AssessmentUCL, it is recommended that you use the two latest major versions of the following browsers:

  • Google Chrome
  • Mozilla Firefox
  • Safari

Web browsers not listed here may also be used to access AssessmentUCL, however we cannot guarantee a consistent user experience for them. Make sure that your chosen browser is up to date at all times to prevent errors from occurring when using WISEflow. 

If you have a version of the browsers above that is more than two versions old (e.g. you have Safari 12 rather than Safari 13 or 14), you will need to update it or use an alternative browser.


Applications:

It is recommended that you download Microsoft Office suite (which is free to download for all UCL students, here) to use when completing your answer documents offline (where applicable) so that you prevent unforeseen issues with your submission. You should not use third-party or online word to PDF converters (i.e. WPS Office) when completing PDF upload assessments.

We are aware that students that are using the WPS word processor are experiencing issues when converting their answer documents to PDF; we strongly advise that you do not use this application and instead download the Microsoft Office suite (link in paragraph above).


Device set up:

IMPORTANT: To reduce the risk of connectivity issues while taking assessments on the platform, please ensure;

  • you have disabled any browser plugins (such as adblockers)
  • you are not logged onto a VPN
  • you have closed background programmes


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Download Microsoft Office applications (optional) 

UCL students are able to download Microsoft Office applications, such as Microsoft Word, for free here. When completing written assessments, it is recommended that you use a standard word processor such as Microsoft Word so that you can easily convert your answer document into PDF to upload to the platform (File > Save As > PDF).

Find your assessment

Step 1: Once you have logged into AssessmentUCL, you should see a list of your assessments on the home page ('Flow Overview'):

NOTE: you might not see all of your assessments at first, but they will be made available at the start of the assessment period.

1. 'Flows': In this section you can find a list of your assessments

2. 'Filter flows': here you can search for your assessments by module name, module code or assessment title

3. Module heading: in AssessmentUCL, the main heading for your assessment will be made up of the module code (i.e. UCLD0001) and module name - this is to indicate which module your assessment sits under / counts towards

4. Assessment heading: the subheading of your assessment will consist of the assessment type (i.e. Coursework), the weighting of the assessment (i.e. 50%), and the assessment code (information relevant to UCL's Central Assessment team).

5. Start and end date: this is where you can see the start and end date of your assessment (your assessment must be submitted by the end date shown)

6. Assessment open: when your assessment is ready to commence, the arrow icon will appear green. You will have until the end date of the assessment to complete your assessment.


Step 2: Click on an assessment to open up the Assessment Overview page (covered in next section) where you can find more details about the assessment and access relevant materials (i.e. exam paper, submission instructions etc).

Open the Assessment Overview page

1) Top half of the Assessment Overview page:

Upon opening an assessment, you should see the following within the top half of the page:

(NOTE: if the assessment has not started yet, you will see a countdown timer indicating when the assessment will begin)

1. Time left and the deadline for handing in your paper (NOTE: for Controlled-Condition Exams and Take Home Papers, the time allowance for uploading your submission - 'upload window' - will already be built into the deadline). 

2. Preview or download the assignment paper and any appendix materials. 

3. Preview or download General material and Additional material (if uploaded). 

4. View all previously acknowledged direct messages. Please note this feature is not currently in use at UCL. 


2) Bottom half of the Assessment Overview page:

The bottom half of the screen will appear different depending on the assessment type chosen within AssessmentUCL, these different views are shown below:

PDF upload and Multimedia upload:

1. Upload button: this is where you will upload your main submission

2. Additional upload button: if enabled/applicable, you can upload additional material here

3. Cover sheet: you may be required to fill in a cover sheet as part of completing your assessment

4. Submit button: when you are ready to submit, click this hand-in button to confirm completion of your assessment

To submit your assessment successfully, ensure you have completed all relevant steps. Do NOT click on Submit blank as it will prevent you handing any other submission for grading.


Online exam:

1. 'Start the flow': Click this button to start your assessment in the platform.

NOTE: there is no Submit button on this Assessment Overview page because you will make your submission when completing your answers within the platform (the page generated by clicking 'Start the flow')

Do NOT click on Submit blank as it will prevent you handing any other submission for grading.


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Complete the Practice assessments

It is strongly recommended that you complete the Practice Assessments on AssessmentUCL to familiarise yourself with the platform ahead of completing your real assessments.

Every student has been provided with three different types of practice assessments on the AssessmentUCL platform (a PDF upload, Online Exam and Multimedia upload). The purpose of the Practice Assessments is to enable you to practice different functionality that you might be expected to perform in one or more of your real assessments and to test your device and browser set up. These are not marked or designed to assess your knowledge of a particular subject, but to ensure that you are comfortable in this new environment.


To complete the Practice Assessments;

Step 1: Log onto AssessmentUCL

Step 2: In 'Flow Overview', you should see three practice assessments:

Step 3: Click on any one of the three practice assessments and complete this assessment. The instructions provided within the assessment will guide you on how to complete the practice assessments.

NOTE: You can also refer to the steps laid out in each of the assessment types in WHAT TO DO: COMPLETING your assessment

Step 4: Repeat steps until all practice assessments have been completed.


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What to do: Completing your assessment

Completing a PDF upload

This guidance outlines how to complete a PDF upload assessment (FLOWassign).

IMPORTANT: When converting your answer document into a PDF, you should NOT use a third party or online PDF converter as this can prevent you from successfully uploading your file and, in extreme cases, result in a non-submission.

Please save your document as a PDF via the recommended methods / supported applications outlined in this section.  To prevent issues with your PDF upload, it is highly recommended that you use the Microsoft Word application which is free to download for UCL students (to download click here)

Video Guidance: 

Written Guidance: 

Step 1: Log into AssessmentUCL

i) You can access AssessmentUCL at https://uk.wiseflow.net/ucl or follow the link provided in automatic email notifications from WISEflow (the platform behind AssessmentUCL).

(please refer to earlier section, Access AssessmentUCL, for more guidance)


Step 2: Find your assessment

i) On the Flow Overview page, locate your assessment (you can also use the filter search to assist you)

(please refer to earlier section, Find your Assessment, for more guidance)


Step 3: Open your assessment

i) Click on the assessment to open the Assessment Overview page (shown below):

Step 4: Download (or Preview) your assignment and any relevant assessment materials

i) It is recommended that you download your assignment (i.e. assessment instructions and questions), along with any additional material, so that you have a local copy to refer to when completing your assessment.

ii) To download the materials, click on the download icon (shown below) next to the document you wish to download:


Step 5: Completing your answers

i) Your assessment materials should include instructions on how to write your answers (i.e. typed or handwritten) and any formatting required (i.e. layout of answers, text size if typed etc).

ii) Typically, you will be required to write your answers in a Microsoft Word document or similar word processor. If you do not already have Microsoft Word installed on your computer, please refer to the guidance on Microsoft software available for students.

iii) If you are required to hand write/draw some or all your answers on paperthen you will need to scan or photograph your handwritten answers (i.e. using your mobile phone) and insert them into your Word document. You may use Office Lens on your phone to scan/photograph handwritten answers. (See the Office Lens Student Guide for instructions).

iv) If you encounter issues with your submission, or have a query while taking your assessment, please complete the Assessment Query Form and the Central Assessment Team will investigate your issue.


Step 6: Preparing your answers for submission:

NOTE: Do not write your name or student number in either the file or the file name - you submission should be anonymous.

i) Your answer document needs to be converted into a PDF file.

IMPORTANT: we do not recommend using a third party PDF converter as students have experienced issues with submission via this method.

Please save your document as a PDF via your word processor - it is recommended that you use the Microsoft Word application (which is free to download for UCL students - to download click here)


In a Word document, you can 'Save as a PDF' as follows:

  • Click on File and select Save As or Export and choose where you want the file to be saved.
  • In the Save As / Publish as PDF or XPS dialog box, choose PDF in the Save as type list.
  • Click on Save / Publish.

ii) Check the file size of your PDF document. It must be less than 200mb to upload to AssessmentUCL.  Advice on how to reduce the file size of a Word document can be found on the Microsoft Office website.

iii) Optional: you may wish to remove metadata from your file to improve the anonymity of your submissionThere is also no need to provided your candidate number in the file. AssessmentUCL automatically captures this information when you upload.


Step 7: Upload your submission as a PDF file and preview it:

i) Click the Upload button:

ii) search for your PDF file on your device and click Open:


iii) Preview your submission to check you have uploaded the correct file:

You can also delete an incorrect file and upload the correct one using the 3-line icon (next to the Preview icon)


Step 8: Complete the coversheet

i) Click the 'Fill in cover sheet' button and complete all fields (including UCL's Declaration of Integrity to declare your work as your own):


Step 9: Submit your assessment

i) Click the button 'Click here to submit':

NOTE: DO NOT SELECT the 'Submit blank' button.

 

Step 10: Confirm you have submitted correctly:

i) A message with a date and time stamp when you submitted should appear. This indicates you have submitted successfully.


Step 11 (Optional): You have the option to withdraw/re-submit multiple times before submitting your work as final, up until the assessment deadline.

i) To do this, click the 'withdraw submission' button:

ii) A warning message will appear to make sure you wish to withdraw your submission. Tick the 'Execute the action' checkbox and click Proceed.

iii) Remove the existing submission by clicking the 3-line icon and selecting Delete:

iv) Re-upload the new/updated version of your submission (as outlined in Step 6)


After submitting your assessment, you can obtain a submission receipt - to do this, please refer to Collect Submission Receipt section.


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Completing an Online exam

This guidance outlines how to complete an online assessment in AssessmentUCL where you complete your answers in the platform (as opposed to completing answers offline and then uploading your answer document, like the PDF upload assessment above). This guidance can apply to any of the following assessment types:

  1. Quizzes and In-Class tests

  2. Controlled-Condition Exam

  3. Take Home Paper

Video Guidance: 

Written Guidance: 

Step 1: Log into AssessmentUCL

i) You can access AssessmentUCL at https://uk.wiseflow.net/ucl or follow the link provided in automatic email notifications from WISEflow (the platform behind AssessmentUCL).

(please refer to earlier section, Access AssessmentUCL, for more guidance)


Step 2: Find your assessment

i) On the Flow Overview page, locate your assessment (you can also use the filter search to assist you)

(please refer to earlier section, Find your Assessment, for more guidance)


Step 3: Open your assessment

i) Click on the assessment to open the Assessment Overview page (shown below):

NOTE: If you encounter issues with your submission, or have a query while taking your assessment, please complete the Assessment Query Form (the link is found in Supporting material container - on the right hand side of the Assessment page) and the Central Assessment Team will investigate your issue.


Step 4: Start your online assessment

i) At the start of your assessment, click on 'Start the flow' button to begin:


Step 5: Navigating and completing your online assessment

Having started your online assessment, you will be directed to the assessment browser where you will complete your answers:

1. Title: here you will see the assessment title and your candidate identifier to indicate this is your submission

2. Progress counter: if your assessment has multiple sections, this counter will indicate the section you are currently on, out of the total number of sections

3. Question area: this area will display the information for the current question you are on (i.e. an essay question, a multiple choice question and answer options). NOTE: the example screenshot is displaying an introductory message which you may/may not encounter for your real assessment.

4. Time left: this area displays the time remaining until the assessment ends, as a countdown timer.

5. Back and Next button: this is where you can skip forward or backwards through the assessment

6. Tools: a list of tools you may find useful when completing your assessment, such as flagging a question, adding a sticky note, configuring the view/format of the assessment (for accessibility). You can practice the use of these tools as part of the Practice Assessments.  

7. Clock: tells you the actual time at that current moment

8. Submission button: once you have completed all sections of your online assessment, you must click the 'Go to Submit' button to submit your answers (a Submit pop-up window will appear for you to confirm submission).


Step 6: Check you have answered all relevant questions:

i) When you come to the last section/question of your online assessment, the Next button will change to an Overview button. It is recommended that you access the Overview to check you have answered all relevant questions:


ii) In the Overview, you can see all sections available in your online assessment. You can tick the checkbox for 'Unattempted' to ensure you haven't missed any applicable questions:

NOTE: you can also check for questions you have flagged during the assessment that you wish to view again (tick Flagged checkbox to do this)


Step 7: Submit your answers

NOTE: You must SUBMIT your work before the time runs out to submit your answers. This cannot be actioned after the exam time ends so it is recommended that you leave some time towards the end of your exam to do this.

i) Click the green Submit button (in the top right corner) to submit your answers:


ii) A pop-up window will appear to reconfirm you wish to submit your answers as final:

iii) Tick the checkbox and click 'Submit' (as indicated above) to confirm you want to submit.


Step 8: Return to the Assessment Overview page

i) When you have submitted (handed in), the following window will appear:

ii) Click the 'Return to WISEflow' link to return to the Assessment Overview page


Step 9: Confirm you have submitted correctly:

i) A message with a date and time stamp of your submission should appear on the Assessment Overview page. This indicates you have submitted successfully.


After submitting your assessment, you can obtain a submission receipt - to do this, please refer to Collect Submission Receipt section.


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Completing a Multimedia upload

This guidance outlines how to complete a Multimedia upload assessment (FLOWhandin). This guidance can apply to any of the following assessment types:

  1. Coursework and other assessments (i.e. portfolios, logbooks, video presentations etc)

  2. Dissertation / Research Projects

Video Guidance: 



Written Guidance: 

Step 1: Log into AssessmentUCL

i) You can access AssessmentUCL at https://uk.wiseflow.net/ucl or follow the link provided in automatic email notifications from WISEflow (the platform behind AssessmentUCL).

(please refer to earlier section, Access AssessmentUCL, for more guidance)


Step 2: Find your assessment

i) On the Flow Overview page, locate your assessment (you can also use the filter search to assist you)

(please refer to earlier section, Find your Assessment, for more guidance)


Step 3: Open your assessment

i) Click on the assessment to open the Assessment Overview page (shown below):


Step 4: Download (or Preview) your assignment and any relevant assessment materials

i) It is recommended that you download your assignment (i.e. assessment instructions and questions), along with any additional material, so that you have a local copy to refer to when completing your assessment.

ii) To download the materials, click on the download icon (shown below) next to the document you wish to download:


Step 5: Completing your assessment

i) In a Multimedia upload assessment, you can submit a total of 5GB worth of files (most file types are accepted). Your assessment materials should include instructions on how to complete your assessment (i.e. files to upload, formatting of submissions etc)

ii) You might find it useful to refer to the following guidance notes for your file submissions (if relevant):

iii) Optional: you may wish to remove metadata from your file to improve the anonymity of your submissionThere is also no need to provided your candidate number in the file. AssessmentUCL automatically captures this information when you upload.

iv) If you encounter issues with your submission, or have a query while taking your assessment, please complete the Assessment Query Form and the Central Assessment Team will investigate your issue.


Step 6: Upload your files one at a time and preview them:

i) Click the Upload button:

ii) search for the first file saved on your device and click Open:


iii) Preview your submission to check you have uploaded the correct file:

iv) Repeat the above steps for each file submission.

NOTE: You can also delete an incorrect file and upload the correct one using the 3-line icon (next to the Preview icon)


Step 7: Complete the coversheet

i) Click the 'Fill in cover sheet' button and complete all fields (including UCL's Declaration of Integrity to declare your work as your own):


Step 8: Submit your assessment

i) Click the button 'Click here to submit':

NOTE: DO NOT SELECT the 'Submit blank' button.

 

Step 9: Confirm you have submitted correctly:

i) A message with a date and time stamp you submitted should appear. This indicates you have submitted successfully.


Step 10 (Optional): You have the option to withdraw/re-submit multiple times before submitting your work as final, up until the assessment deadline.

i) To do this, click the 'withdraw submission' button:

ii) A warning message will appear to make sure you wish to withdraw your submission. Tick the 'Execute the action' checkbox and click Proceed.

iii) Remove the existing submission by clicking the 3-line icon and selecting Delete:

iv) Re-upload the new/updated version of your submission (as outlined in Step 6)


After submitting your assessment, you can obtain a submission receipt - to do this, please refer to Collect Submission Receipt section.


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What to do: After your assessment

Collect Submission receipt

After you have submitted, a message should appear with the date and time of your submission.


Click Request receipt (below this message) to receive an email confirming your submission to your student university email

If you don't receive a receipt, please check your spam folders.

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Accessing feedback 

Your Department will decide whether feedback is released for any assessment.  


Any feedback will appear
after marking has been completed and the assessment (flow) has ended.  For a student, a marked flow will appear as follows and should state 'The flow has ended':

A complete flow where feedback is now ready


Step 1: Log into AssessmentUCL.


Step 2: Under the Participant tab, you will see a list of your recent assessments. To view feedback for a recent assessment, select the assessment from the list. 

IMPORTANT: Your assessments are archived 30 days after marking has concluded. Therefore, to view feedback for any assessments that have been archived, you will need to select the 'Participant Archive' button:


In the example below, both the mark and feedback are visible. Clicking See feedback will show any feedback annotations, comments and/or rubrics provided by the marker.

An example of student feedback being visible.


Example view of feedback:


1. This is where any overall marker comments for your submission may appear. This is also where a rubric (i.e. mark sheet) would appear if your marker has set one up and completed one in the platform. If your marker has uploaded a feedback file, you would find the file here, also.
2. This is where you can view your submission including any annotations, and related comments, have been made by your marker.

Please note marks on AssessmentUCL are provisional, and final marks will continue to be returned in Portico. 

If you cannot see your feedback or have questions on your feedback, please consult with your Department.


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Access previous assessments (archive) 

To make it easy to find your current assessments, AssessmentUCL archives old assessments 1 month after the marking period has ended.

You can access previous assignments and any feedback provided by clicking the Participant Archive button.

Participant Archive


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Frequently Asked Questions


How should I save my document as a PDF? What should I do if I encounter issues with uploading a PDF? 

It is recommended that you save your document as a PDF in either of the following ways:

You should NOT use a third party or online PDF converter as this can prevent you from successfully uploading your file and, in extreme cases, result in a non-submission. 


Microsoft Word (which is free to download for all UCL students, here)

Word 2010 or newer has a PDF function incorporated. To save your document as PDF:

  • Click on File and select Save As or Export and choose where you want the file to be saved. 
  • In the Save As / Publish as PDF or XPS dialog box, choose PDF in the Save as type list.
  • Click on Save / Publish

Earlier versions of Word do not come with a PDF function included.


Mac

If you are using Mac OS/X 10.4 or a more recent version, saving your document as a PDF is straightforward. Select Print as if you were printing your paper, and in the print, window select Save as PDF in the bottom left-hand corner. This converts your document into a PDF file, maintaining the layout and formatting.

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I receive an error message when I upload my PDF submission, what can I do?

If you encounter an error when uploading your file/s, check the following:

  • File size? If uploading to a FLOWassign, the file size can be up to 200MB. For FLOWhandin, the total file size can be up to 5GB.
  • Browser? Make sure your browser is up to date.
  • PDF issue?
    • Try re-creating your PDF file. If possible use Word's Save As PDF. 
    • If you get the error message 'dynamic annotations are not supported'. A dynamic PDF document (or a PDF with dynamic annotations) is one that allows you to interact with the file in some way, such as filling out a form or watching a video. Dynamic PDF documents are not supported in AssessmentUCL. If you try to upload a dynamic PDF document to AssessmentUCL you will receive an error message. To resolve the issue please follow the guidance on dynamic PDF document submissions
  • Need help? Please visit the student support page.


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My submission file is too large, what can I do? 

Most students should be able to make their submission within the file size limits. PDF uploads allow for 200mb, multimedia assessments allow for 5GB.

However if your file is too large, you will need to reduce its file size before you can submit.

  • For PDF files, try first to reduce the size of images prior to converting your document to PDF. For Microsoft Word users, advice on how to do this can be found on the Microsoft Office website.
  • For video files, this video (7 minutes) demonstrates how to compress video files using the open-source software Handbrake. Such videos can often be compressed to around a quarter of their original size with minimal loss of quality.


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How can I add handwritten responses to my submission? 

You might be asked to submit handwritten responses as well as typed work. The guidance below outlines how you can include images of handwritten work as part of your PDF submission.


Additional and important steps for submitting handwritten work:

  1. Complete your handwritten responses on a clean sheet of paper using a pen (do not use a pencil).
  2. Take screenshots of your handwritten responses. The guidance below outlines the use of Office Lens. Office Lens is a Microsoft app available on Android and iOS devices that turns your camera, tablet or other mobile device into a scanner.
  3. Transfer the images taken to your computer (it is best to use your computer cable to transfer the files).
  4. Use the Insert option in MS word to insert images into your answer sheet.  It is recommended you use a blank Microsoft Word document as your answer sheet.
  5. Note that AssessmentUCL will take a maximum file upload of 200MB. 


Step 1: Download Office Lens

  1. Download the app from the following app stores.

The Office Lens App.

Figure 1. The Office Lens App Icon

Step 2: Open Office Lens

Once you have installed it, you simply open the app and point it at your image. The app has auto-focus (this may be dependent on your device) and edge recognition so that it will try to isolate rectangular regions of the image.

The main screen pre capture.

Figure 2. The main screen pre capture

You will need to practise focussing your device camera to get a good image in the correct orientation.

Step 3: Choose the mode

Office Lens has different modes suitable for different tasks. They will not all be suitable for your assessment tasks.

For anything handwritten, the Whiteboard mode is probably the best option.

Whiteboard

Whiteboard mode is suitable for taking a snap of a sketch, hand-drawn diagram, equation etc. Lens will adjust images so that backgrounds are not too bright and you can focus so as to make writing readable. This works well on both paper and whiteboards.

Document

This mode is designed to read machine-produced text. If the text is good enough quality you can use optical character recognition once it is captured.

Photo

This is for capturing photorealistic images of objects, people, scenes and so on.

Business Card

It is unlikely this mode will be useful to you. It is designed to capture contact information and store it in a Microsoft contacts database.


A Capture with camera button and mode choices.

Figure 3. A Capture with camera button and mode choices

Step 4: Take the picture

You can use flash if you need to. Line the image frame boundary up with the region of the field that you want to capture and then use the camera button (soft or your devices) to capture.

As you move the camera to focus, Lens will try to frame objects it detects. It is best to use the camera above the object lying on a flat surface. When you have the region you want in focus you capture your image.

If you don’t want to keep the image at this stage you can trash it immediately and capture it again.

Crop

There is a crop icon that will allow you to trim anything you don’t want from your image. Since the editing features are limited and not easy to use on a small device, you will benefit from having carefully selected the correct region before capture.

Filter

You can now apply a filter to your image to improve the image or to remove colour if you only need a monochrome image. Filters can be useful in adjusting contrast. You can preview and select filters by swiping left/right and then tapping to select.

A capture previewing the effect of different filters

Figure 4. A capture previewing the effect of different filters

Step 5: Save the capture

Depending on the type of image captured you now have different save options.

Save your capture as an image file to your OneDrive. Login to your OneDrive on your computer to access the file.

OR

Save to your device’s Gallery. To transfer the file to your computer, use your phone charging cable to connect your phone to your computer and follow the prompts. Find the images and save them onto your computer. Alternatively, you could choose to email the images to your self from your phone but depending on the size of the images, this may take a while. 

If the capture is of text, you can create a Word document, a PowerPoint document or a PDF on OneDrive, (but note, handwritten text will not always capture well). 

Previewing a capture with add more and save buttons.

Figure 5. Previewing a capture with add more and save buttons

Saving a capture to multiple targets including Word and OneDrive.

Figure 6. Saving a capture to multiple targets including Word and OneDrive

Step 6: Insert image(s) into the answer sheet document

Use the Insert option to insert the images into your answer sheet. You can use any document for your answer sheet, Microsoft Word is recommend as it is freely available to students. For guidance on installing Microsoft Word see Microsoft software for students guide.

Office applications have an Insert tab with a pictures icon. Many other applications have means of reading an image file, but the method will vary by application.

Insert one image per page and resize if necessary.

If you are using a combination of handwritten and typed text, ensure you compile all your responses into one document/file with answers clearly labelled.

Step 7: Check the file size of your answer sheet document.

Save regularly as you add images to your answer sheet.

Ensure you check the file size. AssessmentUCL will not accept a submission if the file size is larger than 200mb. Most answer sheets, even if they have multiple images, will easily be less than this 200mb limit. However, in rare cases, you may need to compress your image file sizes. If using Microsoft Word, please see Microsoft's guide on reducing image file size.

Step 8: Convert your answer sheet document to PDF

AssessmentUCL submissions must be PDF documents. You will need to convert your answer sheet to PDF. This is easily done in Microsoft Word, simply click File and select Save As or Export to create your PDF.

Step 9: Submit to AssessmentUCL

Return to your AssessmentUCL page and upload your document. Complete the cover sheet (including UCL's Declaration of Integrity to declare your work as your own), and then click Submit


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I receive an error message when opening my online assessment (FLOWmulti), what can I do?

If you encounter an error when opening your online assessment (via FLOWmulti), like the screenshot below, please check:

  • you are using a recommend browser 
  • you have disabled any browser plugins (such as adblockers)
  • you are not logged onto a VPN
  • you have closed background programmes


If any of the above do not resolve the issue, attempt to start the assessment from an incognito browser. 
If none of the above recommendations work, please use the Assessment Query Form (found in the overview page of the assessment, under Additional Material) to log your issue with the UCL central assessment team.


Sample error message:


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I have lost my internet connection while taking my online assessment (FLOWmulti), what can I do?

IMPORTANT:

  • Before taking your assessment, please ensure that you are using the recommended browser settings to reduce the risk of interference in your assessment.
  • If you re-establish your internet connection during the exam, your responses will be saved - there is no need to download a local copy. 
  • If you are taking a Controlled Condition Exam or Quiz and the deadline has passed, you cannot upload the local copy yourself (this option will not be visible to you). In this case, please complete an Assessment Query Form. For other assessment types, please follow the steps below:


Please follow the steps below if you lose internet connection:

You will know you have lost internet connection as the following message prompt will appear:


Step 1: Raise your issue to the correct UCL support channel - see the following guidance: Support during your assessment.


Step 2: While offline, you should still be able to continue with your online assessment. You can download a local copy of your assessment (Download paper) which will record your progress while you wait for your connection to restore and wait for a response to your query.

Download Paper - This is a local copy of your exam. If this appears you are able to download a local snapshot of your paper, and is an indicator you are working offline from the WISEflow server.

No connection to WISEflow - This message will temporarily appear when you connection has been lost

Example:


Step 3: Click Download paper and you will see the download in your standard folder for downloaded files. You can keep downloading a local copy of the paper throughout the assessment while you are waiting for your internet to restore.

Note: The download is not to be opened or the contents to be amended. It includes all your progress online and offline up to the point that the copy is downloaded. 

After you have downloaded your local copy you are able to upload this to either submit or carry on where you left off from. 


Step 4: Upload local copy

i) Select the correct flow and see you have an option to Upload local copy.


ii) After you select Upload local copy, you will need to select Choose file and navigate to the file location


iii) After you have selected the file to upload, you may need to validate the file upload by entering the Invigilator password (if applicable) and click Validate.


iv) Now the file upload is validated, you can click on Update paper.


v) You will see confirmation of this on your flow page.

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I have accidently 'Submitted in blank', what can I do?

Students should avoid clicking the 'Submitted in blank' option. If you are having difficulty handing in your file, check to make sure you have first uploaded the file and completed any cover sheet. You need to complete these two steps before you can submit.

Hand in blank button

If you accidently clicked 'submitted in blank', you may be able to withdraw the blank submission by clicking 'Withdraw submission'. If this option is not available, you will need to contact the staff member or team supporting your assessment.

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How can I improve the anonymity of my submission?

Wherever possible, UCL operates a policy of anonymous marking of assessments. It is up to the student to ensure their submission is anonymous. For advice please see the Improving the anonymity of your submission guide.

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Support for your assessments

Please look at the Support during your assessment page if you have any queries, before, during or after the completion of an assessment in AssessmentUCL, 

For more information on assessments on AssessmentUCL, you can also refer to the following page: Exams and assessments

For any queries related to practice assessments or general assessment queries raise your query on askUCL.


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