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Staff will need to check that their events are still scheduled as expected on the day of the recording. We understand that this is less than ideal, and are hoping to have a fix in early November. 

2.

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Some staff received a large volume of email notifications from the Scheduler - which was both alarming and annoying. This was due to a change in the underlying logic which meant that any time a change was made to associated modules information, an email was sent, despite there being no change to scheduling. 

Workaround

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Users becoming Inactive on Lecturecast

Some users are becoming inactive on lecturecast - however this is only occurring for random users and being investigated.

Workaround

There is no current workaround however the digi ed team will reactivate the account once a ticket is raised.

3. Recording stopping part way through an event

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Mac PCAP users can still complete personal captures on High Sierra by starting the capture normally even though the preview does not display properly. Echo (Lecturecast service providers)  are working on a new capture application that will resolve the issue  and they hope to have a beta application available for users in early 2018.

2. Large volume of notification emails

Some staff received a large volume of email notifications from the Scheduler - which was both alarming and annoying. This was due to a change in the underlying logic which meant that any time a change was made to associated modules information, an email was sent, despite there being no change to scheduling. 

Workaround

Notification emails have temporarily been disabled while this is investigated.