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Shǐmìsī: Nǐ hǎo, wǒ yào jì ge bāoguǒ.
Chuāngkǒu: Shì dàjiàn háishi xiǎojiàn?
Shǐmìsī: Xiǎojiàn.
Chuāngkǒu: Yào wǎngshàng chájiàn me?
Shǐmìsī: Yào de.
Chuāngkǒu: Hǎo de, qǐng nín tiánxià zhè zhāng biǎo. Bǐ zài zhèbiān.
Shǐmìsī: Bùhǎoyìsi, wèn yíxià, zhòngliàng wǒ méi yǒu chēngguo, zěnme bàn a?
Chuāngkǒu: Zài dàtáng nàbiān yǒu ge huòchèng de, nín xiān qù chēngle zài lái.
Shǐmìsī: Ò, hǎo de.
Shǐmìsī pǎoqù chēngle zhòngliàng.
Shǐmìsī: Shízài bùhǎoyìsi, zhèlǐ yào tián tǐjī ba? Zhège chángkuān'gāo wǒ yě bú shi hěn qīngchu a, méi yǒu liángguo.
Chuāngkǒu: Méi shì nǐ jiù dàgài gū yí ge xiěle ba, zhège wèntí bú dà.
Shǐmìsī: Hǎo de hǎo de, tài xièxiele.
Shǐmìsī: Duìle, duìfāng de diànhuà hàomǎ wǒ bù zhīdào ei, yàojǐn ma?
Chuāngkǒu: Zhège zuì hǎo yǒu, bùrán hěn róngyì zhǎobudào shōujiànrén, jìdiū shénme de, zhè zhǒng qíngkuàng de huà, dào shíhou yóuzhèng shi bú fùzé de. Nín kànkan nín néng bu néng xiànzài jiù wèn yíxià duìfāng hàomǎ.
Shǐmìsī: Yuánlái rúcǐ. Nà wǒ mǎshàng wènwen.
Shǐmìsī bǎ tiánhǎo de biǎogé jiāogěi chuāngkǒu.
Chuāngkǒu: Xiānsheng nín de bāoguǒ yǐjing chāoguò xiǎojiàn de zhòngliàng xiàndìng le, zhǐ néng zuòwéi dàjiàn jì.
Shǐmìsī : Xiǎojiàn zhòngliàng xiàndìng shi duōshao?
Chuāngkǒu: Liǎng gōngjīn yǐxià.
Shǐmìsī: Nà méi yǒu bànfǎ le, hǎoxiàng chāole tǐng duō a?
Chuāngkǒu: Shì de, nà jiù ànzhào dàjiàn lái gěi nín suànle, sān diǎn wǔ gōngjīn, yígòng èrshíwǔ kuài.
Shǐmìsī: Gěi.
Chuāngkǒu bǎ zhǎoqián hé piàojù yídào dìhuílai.
Chuāngkǒu: Zhè zhāng dānzi qǐng nín shōuhǎo, zhège hàomǎ shi chájiànhào, dēnglù zhège wǎng jiù kěyǐ chá. Wànyī yǒu shénme wèntí, zhège dānjù kěyǐ zuòwéi zhèngmíng.
Shǐmìsī: Hǎo de, xièxie a!

Vocab and notes

Wiki Markup ‘send’
包裹 bāoguǒ ‘parcel’
窗口 chuāngkǒu ‘window (in a post office etc.)’
大件 dàjiàn ‘bulky item’
小件 xiǎojiàn ‘small item’
网上 wǎngshàng ‘on the Internet, online’
查件 chájiàn ‘to track an item’
me = ma
要的 yào de, 好的 hǎo de, 有个货秤的 yǒu ge huòchèng de. These de are all examples of matter-of-fact 的. 货秤 Huòchèng ‘weighing scales’
填下 tiánxià ‘fill in’
biǎo or 表格 biǎogé ‘form’
‘pen’
不好意思 bùhǎoyìsi ‘embarrassed; I’m sorry’
问一下 Wèn yíxià ‘May I just ask’
重量 zhòngliàng ‘weight’; liáng ‘measure’ Note that it’s Tone 2 when it’s a verb.
chēng ‘weigh’
怎么办啊? Zěnme bàn a? ‘What shall I do?’
大堂 dàtáng ‘lobby’
ò ‘oh’ (expressing realization)
pǎo ‘run’
实在 shízài ‘really’
这里要填体积把? Zhèlǐ yào tián tǐjī ba. ‘I need to fill in the volume here, don’t I?’ Note the confirmatory use of ba.
长宽高 chángkuān’gāo ‘dimensions’ (lit. ‘long, wide, high’)
清楚 qīngchu ‘clear’
没事 Méi shì. ‘It doesn’t matter.’
大概估一个写了吧 dàgài ge xiěle ba ‘have a rough guess at one and write it’. Ba is encouraging.
太谢谢了 Tài xièxiele. ‘I’m so grateful.’ Note that 谢谢 xièxie is grammatically adjectival here.
对了 duìle ‘all right’ (buying time to think)
对方 duìfāng ‘recipient’
ei This indicates that this isn’t a statement; it’s expecting a solution.
要紧 yàojǐn ‘urgent, important’
这个最好有 zhège zuì hǎo yǒu ‘it’s best to have this’
不然 bùrán ‘otherwise’
很容易找不到收件人 hěn róngyì zhǎobudào shōujiànrén ‘it’s likely we can’t find the recipient’
寄丢 jìdiū ‘lose in the post’
什么的 shénme de ‘or something like that’
情况 qíngkuàng ‘situation’
到时候邮政是不负责的。 dào shíhou yóuzhèng shi fùzé de. ‘and at that point the post office is not responsible, you know.’
原来如此 Yuánlái rúcǐ. ‘I See.’
马上 mǎshàng ‘immediately’
史密斯把填好的表格交给窗口。 Shǐmìsī tiánhǎo de biǎogé jiāogěi chuāngkǒu. ‘Smith takes the completed form and hands it to the person at the window.’ Note how is used with the objects of verbs such as 交给 jiāogěi.
超过小件的重量限定 chāoguò xiǎojiàn de zhòngliàng xiàndìng ‘go over the small item weight limit’
只能作为 zhǐ néng zuòwéi ‘it can only be treated as’
2公斤以下。 Liǎng gōngjīn yǐxià. ‘Under (and including, strictly) two kiloggrams.’ Note that 2 must be read liǎng before a measure word (NOT èr).
那没有办法了 méi yǒu bànfǎ le ‘Well, there is nothing for it now.’
好像超了挺多啊? hǎoxiàng chāole tǐng duō a? ‘It looks as if it’s gone quite a lot over?’
按照大件来给您算了 ànzhào dàjiàn lái gěi nín suànle ‘we will calculate according to the bulky item \ [rules\] for you’. 按照…来 Ànzhào lái ‘based on, according to’
找钱 zhǎoqián ‘change’
票据 piàojù ‘receipt’
一道 yídào ‘together’
递回来 dìhuílái ‘hand over in return’
单子 dānzi ‘receipt, list’
收好 shōuhǎo ‘accept’ Hǎo is a [resultative complement|Resultative Complements].
登陆 dēnglù ‘login’
wǎng = 网站 wǎngzhàn ‘website’
万一 wànyī ‘in the unlikely event, if’
单据 dānjù ‘receipt’
证明 zhèngmíng ‘proof, certification’

Sending a parcel at the post office

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Mr Smith: Hello, I’d like to send a parcel.
Person at counter: Is it a bulky item or a small item?
Mr Smith: It’s a small item.
Person at counter: Do you want to be able to track it online?
Mr Smith: Yes please.
Person at counter: All right, please fill in this form. There’s a pen here.
Mr Smith: Excuse me, may I ask, what should I do as I haven’t weighed it?
Person at counter: There are some scales over there in the lobby, please go and weigh it and then come back.
Mr Smith: Oh, all right.
Smith runs over and weighs it.
Mr Smith: I’m really sorry, but do I need to fill in the volume here? I’m not very clear about these dimensions; I haven’t measured it.
Person at counter: It doesn’t matter. Just have a guess and write it down. It’s not a big issue.
Mr Smith: All right, thank you very much.
Mr Smith: OK, I don’t know the recipient’s phone number, is it important?
Person at counter: You’d better have that, otherwise it’s likely that we won’t be able to find the recipient, or it will get lost in the post or something like that. If it’s that sort of a situation, the post office is not responsible at that point. Have a go and see if you can’t ask for the recipient’s number now.
Mr Smith: I see. In that case I’ll ask right now.
Smith hands the completed form to the person at the counter.
Person at counter: Sir, your parcel has just gone over the small item weight limit, it can only be treated as a bulky item.
Mr Smith: What is the small item weight restriction?
Person at counter: Under two kilos.
Mr Smith: In that case there’s nothing for it; it looks as if it’s gone over by quite a lot?
Person at counter: Yes, we will calculate according to the bulky item \ [rules\]. 3.5 kilos, Y25 in all.
Mr Smith: Here you are.
The Person at the counter hands over the change and the receipt together.
Person at counter: Please keep this receipt. This is the number for tracking it online. You login to this site and then you can track it. If there is some problem, this receipt can be used as proof (of dispatch).
Mr Smith: All right. Thank you.