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titleThere is no sound on the recording, what shall I do?

Firstly, check if there is a problem with your device.

For windows: https://support.microsoft.com/en-us/help/4026994/windows-fix-sound-problems

For Apple devices: https://support.apple.com/en-gb/HT203186

If the problem is not with your device, inform your lecturer or module coordinator to resolve the issue. 


Support

For more help:

https://support.echo360.com/customer/en/portal/articles/2920684-student-how-to-videos?b_id=16610

Please contact the ISD Service Desk

020 7676 5000

Ext. 25000 (internal)

servicedesk@ucl.ac.uk