UCL WIKI

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UCL Wiki Service Definition

Service Identifier CSD00314

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1 Document Control

Revision History:

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April 2007

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1-6

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Chris Dillon

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First-sixth drafts

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March 2008

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7

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Chris Dillon & Tina Barclay

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Seventh draft

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April 2008

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8

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Chris Dillon

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First version

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April 2008

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9

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Tina Barclay

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Second version

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May-June 2008

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10-11

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Chris Dillon

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Third-fourth version

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Sept.-Feb. 2009

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1-13

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Chris Dillon

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Fifth-seventh version

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14

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Chris Dillon

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Eighth version


2 Introduction

This document has been drawn up to describe the service staff and students can expect when using the wiki service supported by the Information Services Division at UCL. It is a communication tool to help manage expectations, clarify responsibilities, and provide an objective basis for assessing service effectiveness.

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3 Purpose of Service

This service provides users with a wiki which can be used for creating group-authored webpages, for example, Wikipedia-style structures of information, sharing documents and, sharing knowledge base-style articles. It should not be used for storing documents, images or media files. There is more information on the uses of wikis here. Please contact www.ucl.ac.uk/ltss to discuss your requirements.

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4 Eligibility for Service

The service is available free of charge to UCL staff and students who wish to develop a wiki. End-users external to UCL may approach a UCL Computer Rep for a visitor UCL user id.

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5 Detailed Service Description

A wiki is a website that may be edited by its users through a browser. The most famous wiki is Wikipedia (http://www.wikipedia.org).
Wikis are typically used for storing structures of data. They may be used for collaborative working as a more flexible alternative to shared drives. However, they should not be used as file stores, for example for multimedia files.
The service comprises the wiki software available at http://wiki.ucl.ac.uk running on a server maintained and supported by Information Systems. This UCL Wiki is based on Confluence. The wiki is accessed through a Web browser.
End-users eligible (see 4 above) to use the wiki, gain access to it with their UCL user id. Only members of UCL staff may apply to create a space (root hierarchy) in the wiki. Both staff and students are able to create their own personal spaces.
Global spaces in the wiki should have names based on the UPI organisational structure document, if possible, which lists names for every part of UCL. Cases of difficult naming may be referred to the Eligibility Group.

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6 Terms and Conditions of Use

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